Privacy Policy
Sapphire Solicitors & Advocates Ltd.
At Sapphire Solicitors & Advocates Ltd., we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website: https://sapphiresolicitors.co.uk/, and when you engage with our services.
We process your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Scope of This Policy
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, we kindly request that you refrain from using our website.
This website is not directed at, nor intended for, individuals under the age of 18. We do not knowingly collect data from children.
2. Information We Collect
We may collect, store, and process the following types of personal data:
Name, contact details (email address, phone number, postal address)
Communication records, including contact forms and emails
Details of services requested or received
Feedback, reviews, and service-related complaints
Notes or records pertaining to legal matters
Data collected from client surveys or promotional activities
Call recordings (for quality assurance and training)
Information from third-party sources (e.g. analytics providers, advertising partners, business associates)
It is your responsibility to ensure the accuracy and currency of any personal data you provide to us.
3. How We Use Your Information
Your personal data may be used for the following purposes:
To provide legal services and professional advice
To respond to enquiries and provide customer support
To communicate legal updates, relevant information, or promotional offers
To conduct client feedback and market research
To comply with regulatory and legal obligations
To maintain internal administrative records and manage service-related updates
If we intend to use your data for purposes not stated above, we will seek your explicit consent in advance.
4. Sharing of Personal Data
We do not share your personal data with third parties unless:
Required by law or regulatory authority
You have given explicit consent
Necessary for the fulfilment of legal services (e.g. third-party counsel or service providers)
Essential for fraud prevention, law enforcement, or exercising legal rights
Where data is shared, we ensure third parties uphold equivalent data protection standards and only process data for its intended purpose.
In the event of a merger, acquisition, or corporate restructuring, your data may be transferred as part of our business assets.
5. Transfer of Data to Third Parties
In certain instances, your information may be transferred to our legal partners—Woodstock Legal Services or Parity Legal—to carry out legal work on your behalf. These firms operate independently and apply their own Privacy Policies to the data they process.
By engaging our services, you acknowledge and consent to this data transfer, understanding that your data will be handled in accordance with the relevant firm’s privacy practices.
6. Your Data Protection Rights
Subject to applicable law, you may have the following rights:
Right to access, correct, or delete your personal data
Right to restrict or object to data processing
Right to data portability
Right to withdraw consent where processing is based on consent
Right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at: info@sapphiresolicitors.co.uk.
Please note that restricting certain types of data processing may impact our ability to provide services.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and website functionality. For more information on how we use cookies and how you can manage your preferences, please refer to our Cookies Policy.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your data from loss, misuse, unauthorized access, or disclosure. However, no method of data transmission over the Internet is completely secure, and as such, any transmission is at your own risk.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or data protection measures of those sites. We recommend reviewing their privacy policies before submitting any personal information.
10. Contacting Our Data Protection Officer
If you have any questions or concerns about the processing of your personal data, please contact our Data Protection Officer:
Sapphire Solicitors & Advocates Ltd.
Email: info@sapphiresolicitors.co.uk
Phone: 01293 421034
We are committed to addressing your concerns in accordance with applicable data protection regulations.
11. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Any amendments will be posted on our website, and your continued use of the site after such changes constitutes your acceptance of the updated policy.
Last updated: 30 June 2025