Sapphire Solicitors & Advocates Ltd.

Privacy Policy

Sapphire Solicitors & Advocates Ltd. understands that your privacy is important to you and that you care about how your personal data is used. Sapphire Solicitors & Advocates Ltd., respect and value the privacy of everyone who visits this website, https://sapphiresolicitors.co.uk/ and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

At Sapphire Solicitors & Advocates, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, process, and safeguard your information when you interact with our website and services.

Scope of This Policy

By accessing or using our website, you consent to the collection, processing, and disclosure of your data as outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.

This website is not intended for children, and any data collection from minors is unintentional.

Information We Collect

We may collect and store the following information:

• Your name, contact details (email, phone number, address), and other relevant identifiers.

• Communications, including enquiries submitted through our contact forms and emails.

• Details of legal services you have requested or received.

• Feedback, reviews, or complaints related to our services.

• Notes or reports regarding your legal matters or transactions.

• Information from customer surveys, promotional activities, and service evaluations.

• Call recordings used for quality assurance and training purposes.

• Data obtained from external sources such as business partners, analytics providers, or advertising networks.

It is your responsibility to ensure that your information is accurate and updated as necessary.

How We Use Your Information

We process your data to:

• Provide legal advice and services.

• Respond to enquiries and assist with customer support.

• Inform you about relevant legal updates, services, and promotional offers.

• Enhance our service delivery through customer feedback and market research.

• Maintain legal compliance and fulfil regulatory requirements.

• Send essential communications regarding legal matters and service updates.

If we need to process your information for a purpose not specified here, we will seek your consent in advance.

Sharing of Your Information

We do not disclose personal data to third parties unless:

• Required by law or regulatory authorities.

• You grant explicit consent for disclosure.

• Necessary for service fulfilment, such as collaboration with third-party suppliers.

• Essential for fraud prevention, security, or enforcement of legal rights.

When sharing data with third parties, we ensure it is used only for its intended purpose and not retained longer than necessary.

We may also disclose personal information to comply with legal obligations, enforce agreements, or respond to claims regarding website use. In the event of a merger or acquisition, data may be transferred as part of business assets.

Transfer of Data to Third Parties

In certain cases, once we have gathered necessary information, your details may be shared with Woodstock Legal Services or Parity Legal to facilitate legal work on your behalf. Woodstock Legal Services and Parity Legal operates independently, and their Privacy Policy applies to data processing within their firms.

By using our services, you consent to this data transfer, acknowledging that Woodstock Legal Services or Parity Legal will process your information in accordance with their policies.

Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

• Request access, corrections, or deletion of your information.

• Restrict or object to processing under certain circumstances.

• Request data portability or transfer to another service provider.

• Withdraw consent where applicable.

• Lodge complaints with a data protection authority.

For assistance with exercising your rights, please contact us at info@sapphiresolicitors.co.uk.

Note: Restricting the processing of certain personal data may affect our ability to provide services effectively.

Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience. Please refer to our Cookies Policy for details on how we manage these technologies and obtain user consent.

Data Security

We implement appropriate security measures to protect personal information from loss, misuse, or unauthorised access. However, no system is entirely secure, and any transmission of information is done at your own risk.

Third-Party Links

Our website may include links to third-party sites. This Privacy Policy does not cover external websites, and we recommend reviewing their policies before providing personal information. We are not responsible for the privacy practices or security measures of third-party sites.

Contact Our Data Protection Officer

If you have any concerns or enquiries about data processing, please contact our Data Protection Officer:

Sapphire Solicitors & Advocates Ltd.

Email: info@sapphiresolicitors.co.uk
Phone: 07823724716

We will address your concerns in line with applicable regulations.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on our site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up to date. This Privacy Policy was last updated on 01/05/2025.